Lindsay McMahon
"The English Adventurer"

Today find out what to say to a friend in English if they are going through something tough to build that connection and offer your support.

My name is Minki Kim. I am really fond of listening to AEE. Yesterday I was talking with my friend and she has been in trouble with her manager by being falsely charged for something she hasn’t done.

She is trying to exculpate her innocence but the manager did not listen to her.

I didn’t know what to say to her to empathize with her.

I would really appreciate it if you could give me any ideas.”

-Minki Kim


Minki asked a great question.

We all need to know how to support people because we’re all going to go through loss or difficult situations like this one.


How to support someone when you hear bad news:

  • “Oh I am so sorry that happened.”
  • “Wow I am so sorry to hear that.”
  • “You must have been really (scared) (stressed out)”
  • “That must have been really stressful”
  • “I can’t imagine how you must be feeling right now”
  • “Oh I can’t believe that happened”- use this to show someone that you are on their side


To let them know you’re available:

  • “If you need to talk I’m around”
  • “If you feel like talking about it feel free to reach out”
  • “Let me know if you need anything.”
  • “Let me know if there’s anything I can do”


What other phrases do you know to show support and empathy?

Let us know in the comments below.

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