Privacy Policy


This Privacy Notice describes how and why All Ears English, LLC (“All Ears English”) collects and processes personal data that we collect from or that is provided to us by you when you use this website; register with us for a course, webinar, podcast, newsletter or other materials (the “Services”); or communicate with us.


1.Information You Provide to Us

If you communicate with us, register with us, sign up to receive materials from us, or use our website, you may provide All Ears English with contact information such as your name, email address, postal address, and telephone number. We use this information to create and maintain your account for the Services, bill and receive payment for the Services, provide you with requested information, and to inform you about newly developed offerings. We do not sell personal data to anyone and only share it with third parties who facilitate the delivery of our Services or to communicate about our Services. Therefore, our use of these data is for the fulfilment of a contract or to fulfill a compelling legitimate interest of All Ears English as provided for under Article 6 of the European Union General Data Privacy Directive (“GDPR”).

2. Information We Collect Automatically

As is the case with most websites, the All Ears English website collects certain information automatically and stores the information in log files. The information may include internet protocol (“IP”) addresses, the region or general location where your computer or device is accessing the internet, type of device, browser type, operating system type, referring website’s address, and other information about the use of our website. We may use this information to help design our website to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. The lawful basis for processing these data is that All Ears English has a legitimate interest in understanding how customers and potential customers use our website. These data may also assist in identifying and responding to data security incidents.

3. Cookie Policy

All Ears English may use cookies on our website, which are small text files that are stored on your computer or device that help the website provide a better user experience. In general, cookies are used to retain user preferences, store information for thinks like shopping carts, and provide anonymized tracking data to third party application like Google Analytics. Most web browsers automatically accept cookies, but you may prefer to disable cookies on this site any others. The most effective way to do this is to disable cookies in your browser. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at

4. Payment Information

You may choose to make payments to All Ears English using a payment card (credit or debit). Typically, payment card information is provided by you directly into the payment processing services to which All Ears English subscribes, and All Ears English does not store or process the card information. To the extent All Ears English collects any personal data in this process, the lawful basis for processing is performance of a contract.


Our Services are not directed to or intended for use by children. Consistent with the requirements of the US Children’s Online Privacy Protection Act, the GDPR, and all other applicable laws and regulations, if we learn that we have received information directly from a child under age sixteen (16) without verified consent from a parent or legal guardian, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use our Services. Subsequently, we will delete such information.


The personal data we collect is stored in one or more databases hosted by third parties. These third parties do not use or have access to this personal data for any purpose other than cloud storage and retrieval. Occasionally, All Ears English engages a third party to perform bulk emailing services, and the third party’s use of personal information is restricted to the provision of that service. A list of third-party service providers used by All Ears English may be obtained by contacting us using the information in the Contact Us section below.

If we determine it to be necessary, we may also disclose your personal data to a third party: (i) to respond to an emergency or act of God; (ii) to comply with a legal requirement such as a court order, search warrant, or subpoena; (iii) to protect the legitimate rights, privacy, property, interest or safety of All Ears English, our personnel, customers, business partners or the general public; (iv) to address disputes, claims or to persons demonstrating legal authority to act on your behalf; (v) in relation to a change in ownership or control of All Ears English such as a merger, sale, acquisition, or insolvency; or (vi) to prevent, detect actual or potential fraud or other illegal activities.


Our website may contain links to third party websites that we do not operate or control. If you provide your personal data to that third party through its website, it will be subject to the third party’s privacy practices and policies, not All Ears English’s privacy notice. A link or reference to a third-party website does not mean that we endorse that third party or the quality or accuracy of the information presented by its website or services. We encourage you to carefully review the privacy policy of any third-party websites.


All Ears English is a United States based company that stores information, including personal data, in the United States and elsewhere. Because of the ingenuity of cloud technology, at any moment your data may be in multiple regions thought the world. For personal data received from the European Economic Area (EEA), All Ears English does so based on: (i) your consent; (ii) performance of a contract with you; or (iii) to fulfill a compelling legitimate interest of All Ears English in a manner that is not outweighed by your rights or freedoms.


All Ears English acknowledges that individuals in the EEA have certain rights associated with the personal data maintained by All Ears English, and we are committed to providing the protections under the GDPR to all personal data. Those rights include:

  • The right to request access to any of your personal data;
  • The right to request the rectification or correction of your personal data if it is inaccurate;
  • The right to request the erasure of your personal data if it is inaccurate;
  • The right to request restricted processing of your personal data;
  • The right to request the transmission of your personal data to another entity; and
  • The right to object to the processing of your personal data.

Please understand that these rights are not absolute and that other legal obligations may limit our ability to comply with requests. If you choose to exercise some of your rights, we may not be able to perform the actions necessary to provide the Services.

You can exercise these rights by contacting us using the information in the Contact Us section below. We may request that you provide proof of your identity for security reasons and in order to prevent the unauthorized disclosure or misuse of personal data. We will only charge you for requests to access your personal data where they are unreasonable, unfounded or excessive. If we are unable to honor your request, or before we charge a fee, we will let you know why.


We will keep your personal data for the time necessary to fulfill the purposes for which it was collected, including any legal, accounting or reporting requirements. To determine the appropriate retention period, we consider the categories, amount, nature and sensitivity of personal data, the potential risk of harm from unauthorized use of disclosure of the personal data, the purposes for which we process the personal data, if we can achieve the purposes through other means, and the applicable legal requirements.


All Ears English will maintain appropriate security measures to minimize the risk that personal data will be lost, used without authorization, or accessed without authorization. We limit access to your personal information to those who have a legitimate business need to use it. Those who process your information will do so only in an authorized manner and are subject to a duty of confidentiality. We have implemented procedures to deal with suspected security incidents involving personal data and will notify the applicable regulators and you of such incidents as required by applicable law.


This version of the All Ears Privacy Notice became effective on November 12, 2019.

We may amend this Privacy Notice on occasion, at our sole discretion. Any change will be effective immediately. You should check this page from time to time to note any changes we make, as they will be binding on you. We will notify you of changes to this Privacy Notice by updating the version date. We may also notify you of changes in other ways, including by email.


You may contact All Ears English with questions, comments, requests or complaints about this Privacy Notice or our privacy practices, or if you wish to access, delete or correct your personal data by sending an email to

If you reside in the EEA, you also have the right to file a complaint with the Supervisory Authority of your Member State.